Harmony Railing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Harmony Railing is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. However, we strive to make constant updates to ensure the best possible experience for users of any disability.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of HarmonyRailing.com. Please let us know if you encounter accessibility barriers on HarmonyRailing.com:

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

  • Upon the launch of this website, the website code (HTML) was build to WCAG AA standards, however the user visual experience was not tested with assistive technology.
  • The site may not operate with ADA capacity on browser versions that are more 5 years old. Additionally, we cannot say at 100% accuracy that the Harmony Railing website works in browsers older than 3 major versions as these technologies are consistently updated
  • The Harmony Railing website is likely not ADA compatible with Internet Explorer.

Browser Help

Changing the settings on your browser may help improve the readability and visibility of each page. Learn more about accessibility features of these common Internet Browsers. 

Technical specifications

Accessibility of Harmony Railing relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Harmony Railing, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for HarmonyRailing.com:

Assessment Approach

Harmony Railing assessed the accessibility of HarmonyRailing.com by the following approaches:

  • External evaluation

Evaluation Report

An evaluation report for HarmonyRailing.com is available. Please download the report to view.
This report was updated on July 1, 2021.

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

Harmony Railing
Steve Adams
Digital Marketing Manager
Harmony Aluminum Railing Systems

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you. To file a complain, please send us a message.